Privacy policy

Effective Date: 10 April 2025

At EZ Drive Rentals, your privacy is a top priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services—whether online or offline.

By using our website, mobile apps, or vehicle rental services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

a) Personal Information

  • Full name, address, email, and phone number

  • Date of birth and nationality

  • Driver’s license details (number, issue/expiry date, issuing country)

  • Passport or other government-issued ID (if required)

b) Payment Information

  • Credit/debit card details or other billing information

  • Transaction history and invoices

c) Rental & Travel Data

  • Booking details (locations, dates, vehicle types)

  • Pickup and return times

  • GPS location data (if vehicle is GPS-enabled)

d) Website/App Usage

  • IP address, browser type, device type

  • Pages visited, cookies, and interaction data

2. How We Use Your Information

We use your data to:

  • Process bookings and manage your rental

  • Verify your identity and driving eligibility

  • Communicate updates and confirmations

  • Provide customer support and respond to inquiries

  • Improve website functionality and user experience

  • Comply with legal obligations and fraud prevention

  • Offer personalized marketing (only with your consent)

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

  • Payment processors (for transaction handling)

  • Insurance companies (in case of claims)

  • Government or law enforcement agencies (if required by law)

  • Service partners (such as roadside assistance or affiliates)

  • IT service providers (website hosting, CRM tools, etc.)

All third parties are bound by confidentiality and data protection agreements.

4. Data Retention

We retain personal data only as long as necessary for business, legal, or tax purposes. Rental history and payment data may be stored longer as required by applicable law.

5. Cookies & Tracking

Our website uses cookies to improve your browsing experience, analyze traffic, and serve personalized content.

You can manage cookie preferences through your browser settings. Disabling cookies may limit website functionality.

6. Data Security

We implement strict physical, digital, and organizational safeguards to protect your data, including:

  • Encrypted data transmission (SSL)

  • Restricted access to sensitive data

  • Secure servers and firewalls

While we strive for 100% security, no system is entirely immune. We recommend taking necessary precautions while sharing sensitive information online.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate information

  • Request data deletion

  • Opt out of marketing communications

  • Withdraw consent (where processing is based on consent)

To exercise these rights, email us at: [Insert Email]

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.

Contact Us:
EZ Drive Rentals
Email: support@ezdriverentalsllc.com
Phone: (866) 283-9017